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How long will my auto glass repair or replacement take?
In many cases, windshield repairs can be performed in 30 minutes or less. Windshield replacements will often take 60 minutes or less; however, we recommend that you do not drive the vehicle for at least one hour after service is completed.
What do I need to do before I arrive for my appointment?
If you're scheduled for an in-shop appointment, plan to arrive at least ten minutes early to check-in. You'll also want to make sure your gas tank is at least three-fourths full. For electric vehicles, the battery should have at least a 60% charge. If your service includes recalibration, please remove any heavy cargo from the vehicle and ensure all tires are properly inflated.
Will you call when you’re on your way?
When scheduling your mobile appointment, you can opt into receiving text message updates about your service, including when your technician is on their way to you.
Can I give my technician instructions?
You'll have the opportunity to include specific instructions for your technician during the scheduling process. Once you finish scheduling online, you’ll get a confirmation email with all your appointment details, including the date, time, location, and any other need-to-know information. Text 352-888-0404 to give your tech instructions.
Can someone other than me bring my vehicle to the appointment?
Yes. Someone other than you can bring your vehicle to the appointment.
What happens if it’s raining and I don’t have cover?
If it's raining the day of your mobile appointment and you don't have a covered area for our technician to work, you can either reschedule or bring your vehicle into one of our shops.
Can my car be parked on the street?
The ideal locations for mobile service are level driveway, parking lot, garage, or carport. This is for the safety of both our technicians and your vehicle. In some instances, your technician may be able to safely provide service on a low-traffic residential street like a cul-de-sac or garage alleyway. Your technician will assess the situation and make a final decision before beginning your service.